Infomedia

PT Infomedia Nusantara focuses its business on providing Business Process Outsourcing (BPO) solutions through two business portfolios: Customer Relationship Management (CRM) and Shared Service Operation (SSO). To date, we have managed the business processes of over 600 companies across various industry segments. Throughout its business journey, Infomedia has controlled 53% of the contact center market share, which is continuously developed by adopting leading digital technologies to ensure the best experience for customers.